Once your equipment ships out from our warehouse, we will provide you with a tracking number and pictures of your order. If you order has not arrived on the estimated delivery date, contact the shipping company directly with your tracking number provided in the email we sent you when your equipment shipped out.
**Please note that Gym Bro Fitness is not in any way affiliated with any shipping company and is not responsible for any delays, damage, or fees after the equipment has been picked up from our warehouse**
All machines are shipped out from our location bolted to its pallet, wrapped with protective foam, plastic wrap, and/or cardboard boxes. Despite our best efforts to protect your investment, it is hard to completely avoid damages that occur during shipping. Upon arrival of your equipment, it is particularly important to thoroughly inspect the packaging. If you notice any damage, be sure to unwrap and make the driver aware of any dings, rips, or scratches. Note this damage on the paperwork the driver asks you to sign. Keep all packaging and document with pictures. Send all evidence to info@gymbrofitness.com and we will file a claim on your behalf.
We focus on providing the best value and best quality on gym equipment to business owners all over the world. All of our equipment is commercial grade and is backed by our warranty here.
Routine maintenance will make your machine operate smoothly for a very long time! Each machine is different, but as a general rule, we recommend cleaning and inspecting cables/belts for tension. Throughout the weeks and months, it is best to inspect nuts and bolts for tightness, as well as cleaning rods and adding lubricant to sliding parts, bearings, etc. Depending on how often you use your machine, you may want to consider replacing cables, belts, and connecting parts as needed. (usually once per year).
We appreciate your patience as our shipping plug-in is down for maintenance and re-integration. In order to book your shipping quote, we need to gather a few pieces of information. Please send us an email to info@gymbrofitness.com including the following information to receive your quote
Full Name
Phone Number
Shipping Address (state whether this is a business address or residential)
Forklift/Loading Dock available or is a liftgate needed?
Equipment interested in having shipped
We always try our best to keep our website updated with our current lead times. Every order is different and can take time to prepare. Depending order volumes and order details, you may be able to pick up same day or within 3 business days the latest. Please Call us at 662-GYM-BROS or email us at info@gymbrofitness.com to double check before coming down!
Yes! We just ask that you make an appointment with us so we can have your order ready to go! Our gym equipment technicians will even help you load it up safely into your vehicle.
Yes! We can powder coat any machine any color you want, and we can also order the pad color of your choice as well. If you are looking for any colors besides Black, red, white or silver. Minimum order quantities and charges may apply. Please email Info@gymbrofitness.com for more information regarding your request!
This depends on a few factors such of size of order, location, accessibility etc. Please email us at info@gymbrofitness.com for a custom quote.
We ship to all 50 states
